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The Founder's Notes

Case 02Amazon · Jeff Bezos · 2000

Do you let outside sellers compete with you, on your own product pages, for your own customers?

Amazon sells books, music and electronics from its own inventory. Margins are thin and the dot-com crash has just wiped roughly 90% off your share price. Your buyers are good at picking inventory, and inventory is the thing you control. A proposal lands on your desk: let third-party sellers list their products on your product pages, directly beside yours, competing on price.

Choose before you scroll. The answer is hidden until you commit.