Beyond the show — Inditex (Zara) · Amancio Ortega · 1990
Do you move production to Asia and match your rivals' costs, keep making everything close to home at a higher unit cost, or split the range between them?
You have around eighty Zara stores in Spain, a first store in Porto, one on Lexington Avenue in New York, and one about to open in Paris. Your factories are in Arteixo, outside A Coruña, with a network of sewing workshops across Galicia and northern Portugal. Your whole method since the first shop has been to watch what sells and change what the factory makes within days. Every large clothing company you compete with — Benetton, the Gap, C&A, soon H&M — is moving production to Asia, where a garment costs a third to a half less to make and takes three to six months to arrive. Your bankers can do the arithmetic on your labour costs. So can you.
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§02 — More forks
- Lululemon · 1998You have one store, no ad budget, and a pair of yoga pants that costs four times what anyone pays today. How do you price it?
- Nike · 1984You can sign five established NBA players, or spend the whole basketball budget on one rookie who would rather sign with your competitor. Which?
- Amazon · 2000Do you let outside sellers compete with you, on your own product pages, for your own customers?
- Glossier · 2023The thing that made your brand special is the thing now capping its growth. Do you break your own rule?